Law enforcement officials in Idaho are pushing for a new legislation proposal which would standardize training for 911 dispatchers statewide. As it is now, emergency dispatchers in Idaho receive on-the-job training through their local agency, but they’re not required to …
Smartphones and smartwatches have now been incorporated into 911 calls in some cities. This technology was recently tested by the Defenders, an investigative team at KSAT Channel 12 in San Antonio, Texas. Tests were conducted to determine if the smart …
The 911 model in the US evolved to provide emergency care to those in need who are subsequently transported to a hospital. However, many people who do not have adequate primary care options end up calling 911 on a regular …
A Minneapolis 911 Operator is being hailed as a hero after giving life-saving instructions to a man whose wife was unresponsive when he tried to wake her after her loud snoring. Chris Jesmer said that he and his wife Jeanine …
9-11 dispatchers have long been considered clerical workers, but one group launched an initiative in July to change that perception. The Association of Public Safety Communications Officials (APCO) is proposing a change to the occupational classification for 9-11 dispatchers. The …
A Hartford 911 dispatcher took her duties to the next level when she received a call from an 86-year-old local resident. Francis Royer called 911 when she experienced what she considered an emergency. “I just wanted to know if someone …
Tiffany DeSpain, a dispatcher for Dyersburg 911 was recently awarded the prestigious 911 Medal of Honor for her part in saving a life. She is only the second dispatcher to receive the award. DeSpain had been a dispatcher for almost …
Ever since the Federal Drug Administration approved Ambien as a prescription sleep aid in 1992, users have reported some unusual side effects. The FDA has even issued warnings to this effect stating, “After taking Ambien, you may get up out …
According to the San Diego County Sheriff’s Department, the city’s Communication Center has Emergency Services Dispatchers on staff working all hours of the day, year round. On average these dispatchers answer 1,980 calls requesting law enforcement assistance every day, over …
Millions of people visit the social networking site Reddit on a daily basis, and many times, individuals will host AMAs or Ask Me Anything sessions, allowing people to ask questions to people about their occupation, hobby, or personal life. Over …