911 dispatchers occasionally make the news for errors that they make in fielding calls from panicked or even hysterical callers. In a job where time is always a significant consideration and stress levels can often be overwhelming, many dispatchers say …
The job of a 911 dispatcher is among the most challenging occupations for several reasons, not the least of which is the pressure for dispatchers to perform their jobs efficiently and accurately. They have the responsibility of taking and relaying …
The job of a 911 dispatcher is to field calls from people who are either in some form of anguish or distress themselves or who are witness to someone else’s distress. With all of the dispatchers throughout any given municipality …
A 911 dispatcher in Paterson, New Jersey took a call last month from someone who was concerned about a cat that was believed to be suffering extreme cruelty at the hands of the caller’s neighbors. The dispatcher asked the caller …
An emergency dispatcher was recently suspended as a result of comments he made about Oprah Winfrey while a coworker was taking a call in relation to the death of famed poet Maya Angelou. During the call, which was made by …
In a bizarre incident, a co-owner of a restaurant in Portland, Oregon recently told a 911 dispatcher not to send emergency dispatchers after he found an unconscious patron in the restaurant’s restroom. The incident began when regulars at the Red …
On April 14th a Denver woman called 911 and reported that her husband had been using marijuana, was suffering from hallucinations, and asking her to shoot him. The woman was concerned about not only her husband’s safety, and hers, but …
When people talk about “first responders” they are usually referring to police, firefighters, and paramedics. But so often the first people to respond to an emergency are actually the 911 dispatchers themselves. With the ubiquitous coverage of 911 emergency services …
It is often the case in popular movies and television shows that a person in trouble calls 911, and simply leaves the phone off the hook in order to furtively give the 911 dispatcher information about their location. These scenes …