Negotiations on a new labor contract that has been on the table for the last several months between Modesto (Calif.) County and its 911 dispatcher’s union have been put on hold until January per an agreement between the two sides. …
911 Dispatchers in Salt Lake County, Utah recently were given a firsthand look at the difficulties associated with taking calls from hikers and skiers who get lost or stranded in the area’s snow covered mountains. Travis Skinner, supervisor of Salt …
Sometimes people take the law into their own hands but that is something that law enforcement officers and emergency dispatchers never encourage. For one 911 dispatcher in Seattle, discouraging a family from trying to apprehend a car full of suspected …
Sarina Jordan of Irvine was expecting her second daughter. Bu with her expected date of delivery being 14 days away, when she began to feel pains she thought it must be a false alarm. However, as the hours ticked by, …
For 911 dispatchers all over the United States, there is a profound sense of accomplishment and satisfaction in having helped someone in need get the assistance they require. For Luisa Howell, a dispatcher in Austin, Texas, her sense of accomplishment …
A 911 Dispatcher in Centerville, Maryland recently became the recipient of the Telecommunicator of the Year Award by the Emergency Number System Board and the Maryland Emergency Number Association. Amanda Stokes had generally been described as the consummate dispatch professional …
Communities across the United States have been grateful for the privilege of having a 911 emergency response system in place as a convenient way to call for help. But the folks in Roanoke, Virginia now have a new way to …
Courtney Soffel, a 911 dispatcher in Tooele County, Utah was honored last week for saving a woman’s life during a call she took during the summer of 2012. Josh Hinckley called 911 in June of that year when his wife …
The job of a 911 dispatcher is a challenging one to be sure. But it was made even more so for one dispatcher in Orem, Utah this week when she got a call from a frantic father-to-be whose wife was …