While 911 dispatchers have their share of stressful, high-pressure calls that don’t end up having positive outcomes, sometimes they have the chance to help save a life – or even bring a new life into the world. 911 dispatcher, Debra …
911 dispatchers get all manner of stressful calls, but rarely do they get a person calling who is about to commit a crime. A 911 dispatcher in Longmont, Colorado received a chilling call near midnight on Saturday, May 30, 2015. …
While the country’s 911 systems have been highly successful for more than 40 years, changes in technology are making current systems obsolete. Designed around outdated phone technology, some current 911 systems cannot handle the text, images, video, and data that …
Emergency dispatch is a high-stress job that’s certainly not for everybody, but some manage to thrive under the pressure of working in an emergency dispatch center, making a decades-long career out of it. One such dispatcher is Celestine Stanford of …
Since 911 dispatchers get such a large variety of calls, they never know what to expect. Fortunately, these professionals are highly trained to handle virtually every type of crisis imaginable that may unfold in real time over the phone. Lackawanna …
Special delivery in Tazewell, Virginia. A 911 dispatcher helped deliver a baby over the phone after receiving a call for help from a soon-to-be dad. Brian Fox, 911 dispatcher, received a call from North Tazewell resident Daniel McDougle stating that …
In moments of stressful situations and traumatic experiences, it’s a natural human reaction to become frantic and panic. Research has shown, however, that remaining calm is a key component of a successful outcome since the brain is more capable of …
A dispatcher trainee from California recently put her knowledge of social media to good use when she helped locate a critically injured hiker. The 911 office in Sacramento received a call from 11 year old Jake, who had gone on …
South Florida has a lot to be proud of when it comes to its law enforcement personnel and first responders. Like most other places around the country, those in the Miami area carry out their jobs with excellence and dedication …