A 911 Dispatcher in Centerville, Maryland recently became the recipient of the Telecommunicator of the Year Award by the Emergency Number System Board and the Maryland Emergency Number Association. Amanda Stokes had generally been described as the consummate dispatch professional …
Communities across the United States have been grateful for the privilege of having a 911 emergency response system in place as a convenient way to call for help. But the folks in Roanoke, Virginia now have a new way to …
Courtney Soffel, a 911 dispatcher in Tooele County, Utah was honored last week for saving a woman’s life during a call she took during the summer of 2012. Josh Hinckley called 911 in June of that year when his wife …
The job of a 911 dispatcher is a challenging one to be sure. But it was made even more so for one dispatcher in Orem, Utah this week when she got a call from a frantic father-to-be whose wife was …
911 dispatchers occasionally make the news for errors that they make in fielding calls from panicked or even hysterical callers. In a job where time is always a significant consideration and stress levels can often be overwhelming, many dispatchers say …
The job of a 911 dispatcher is among the most challenging occupations for several reasons, not the least of which is the pressure for dispatchers to perform their jobs efficiently and accurately. They have the responsibility of taking and relaying …
The job of a 911 dispatcher is to field calls from people who are either in some form of anguish or distress themselves or who are witness to someone else’s distress. With all of the dispatchers throughout any given municipality …
A 911 dispatcher in Paterson, New Jersey took a call last month from someone who was concerned about a cat that was believed to be suffering extreme cruelty at the hands of the caller’s neighbors. The dispatcher asked the caller …
An emergency dispatcher was recently suspended as a result of comments he made about Oprah Winfrey while a coworker was taking a call in relation to the death of famed poet Maya Angelou. During the call, which was made by …