Statistics released by the Texas Workforce Commission indicate an average 911 operator salary in Texas of $33,007. The entry-level salary averages around $24,254, while the experienced level salary averages $37,384. The Texas Workforce Commission further expands on this information by identifying the average salaries of 911 operators in some of the largest and most populous cities in the state:
- Houston: $36,273
- Dallas: $37,455
- Austin: $36,774
- Fort Worth: $37,455
- El Paso: $30,552
- Arlington: $37,455
- Corpus Christi: $29,639
- Laredo: $29,503
- Lubbock: $33,156
- Amarillo: $32,909
Dallas is recognized as the best paying area in Texas for 911 operators. There, the average salary is $37,455, which is almost 12% above the statewide average, and the experienced-level salary is $41,715. Emergency dispatchers in Plano dispatch police, fire, and EMS services. They receive a starting salary of $35,601 and can earn all the way up to $52,262.
In Houston, 911 telecommunicators are allocated a starting salary of $25,688. The maximum salary is $51,766. Here are some additional emergency operator positions in Houston:
911 Custodian of Records
- Starting: $29,614
- Maximum: $60,398
911 PSAP Supervisor
- Starting: $36,114
- Maximum: $75,036
911 PSAP Supervisor – Fire/EMS
- Starting: $40,196
- Maximum: $84,188
The information in the chart below is taken from the U.S. Department of Labor and shows salaries among 911 operators across Texas:
Area name
Employment
Hourly mean wage
Annual mean wage
Hourly median wage
Hourly 75th percentile wage
Hourly 90th percentile wage
Annual median wage
Annual 75th percentile wage
Annual 90th percentile wage
Amarillo TX
110
15.82
32910
15.78
17.60
20.28
32820
36610
42190
Austin-Round Rock-San Marcos TX
400
17.68
36770
17.35
20.37
22.74
36080
42380
47310
Beaumont-Port Arthur TX
100
15.84
32950
15.89
19.40
21.71
33040
40340
45150
Brownsville-Harlingen TX
100
11.22
23340
10.29
11.63
16.56
21400
24200
34440
College Station-Bryan TX
140
14.63
30430
14.18
16.61
18.77
29490
34550
39040
Corpus Christi TX
190
14.25
29640
13.72
16.12
18.42
28540
33520
38320
Dallas-Fort Worth-Arlington TX
2020
18.01
37450
17.51
21.06
24.43
36410
43810
50820
Dallas-Plano-Irving TX Metropolitan Division
1300
18.22
37890
17.77
21.54
25.18
36950
44810
52370
El Paso TX
220
14.69
30550
15.45
17.40
19.53
32140
36180
40620
Fort Worth-Arlington TX Metropolitan Division
720
17.63
36670
17.16
20.04
22.89
35690
41690
47610
Houston-Sugar Land-Baytown TX
980
17.44
36270
17.23
20.09
22.40
35830
41780
46590
Killeen-Temple-Fort Hood TX
140
13.38
27830
13.11
14.36
17.16
27260
29870
35700
Laredo TX
50
14.18
29500
13.78
15.94
17.89
28670
33160
37210
Longview TX
110
14.54
30240
14.39
16.48
17.82
29930
34280
37070
Lubbock TX
70
15.94
33160
15.70
18.03
21.73
32660
37500
45200
McAllen-Edinburg-Mission TX
200
12.33
25650
12.08
14.01
16.28
25130
29140
33860
San Angelo TX
60
14.50
30160
13.59
16.45
21.85
28260
34220
45450
San Antonio-New Braunfels TX
470
15.18
31580
14.80
17.17
18.85
30790
35710
39200
Sherman-Denison TX
40
15.47
32170
15.30
17.70
20.79
31820
36820
43250
Texarkana-Texarkana TX-AR
40
15.65
32550
15.16
18.34
22.84
31530
38150
47510
Tyler TX
80
14.07
29270
13.57
15.77
18.07
28220
32810
37580
Victoria TX
40
17.08
35530
16.89
18.42
20.99
35140
38320
43660
Waco TX
80
14.07
29270
13.28
14.55
18.87
27630
30260
39260
Wichita Falls TX
80
12.75
26520
11.77
14.52
19.40
24480
30210
40340
Northwestern Texas nonmetropolitan area
380
13.62
28340
13.32
16.39
18.49
27710
34080
38470
North Central Texas nonmetropolitan area
120
14.93
31060
15.29
17.04
18.09
31790
35440
37620
Eastern Texas nonmetropolitan area
330
13.05
27130
13.04
14.50
17.21
27120
30160
35800
Central Texas nonmetropolitan area
220
14.08
29290
13.82
15.94
17.89
28750
33160
37200
Southern Texas nonmetropolitan area
100
11.16
23210
10.47
13.26
15.25
21790
27590
31730
Gulf Coast Texas nonmetropolitan area
130
13.54
28160
13.31
15.31
17.85
27680
31850
37120
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